1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Date of Birth

  • Address

  • Government-issued ID for KYC

  • Bank or Wallet Details (for payouts)

b. Transactional Data

  • Trading activity and history

  • Trade package purchases

  • Incentive/bonus history

c. Technical Information

  • IP Address

  • Device type and browser

  • Location data

  • Log and usage data

2. How We Use Your Information

We use the collected information for:

  • Creating and managing your account

  • Verifying your identity (KYC)

  • Processing transactions and incentives

  • Communicating important updates or offers

  • Monitoring suspicious or fraudulent activities

  • Improving our services and user experience

  • Complying with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Authorized financial institutions (for payments)

  • Legal or regulatory authorities (as required by law)

  • Third-party service providers (such as hosting, analytics, or KYC verification tools)

All service providers are required to protect your data under strict confidentiality terms.

4. Data Security

We implement industry-standard security measures to protect your personal and financial information, including:

  • Encrypted data transmission (SSL)

  • Secure server infrastructure

  • Regular security audits and updates

  • Two-factor authentication (2FA) where applicable

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Enhance website performance

  • Analyze user behavior and trends

  • Provide personalized experiences

You may choose to disable cookies through your browser settings, but this may affect website functionality.

6. Your Rights

You have the right to:

  • Access and review your personal information

  • Request correction of inaccurate data

  • Withdraw your consent or request account deletion (subject to compliance regulations)

  • Lodge a complaint with a data protection authority (if applicable)

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined above or as required by applicable laws (e.g., for tax, auditing, or legal reporting).

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. We encourage you to review it regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
đź“§ Email: info@cegeka.live